Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a straightforward returns process for items in original, unopened condition. Due to the intimate nature of our products, certain hygiene restrictions apply to ensure the safety and health of all our customers.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unused, in its original packaging with all seals intact, and within our 30-day return window.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 3.
  Pack Your Items

  Securely pack the products in discreet packaging to maintain privacy and include your RMA form inside the parcel.

• 4.
  Ship and Refund

  Send the package to our processing center; once inspected and approved, your refund will be issued to your original payment method within 5-7 business days.